At EKitab Store, a brand operated by Katariya Capital Pvt. Ltd., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase digital books, or download PDF files. By accessing or using the EKitab Store website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or purchase a digital book, we may collect the following information:
  • Personal Information: Name, email address, phone number, and billing details provided during checkout.
  • Order Information: Purchased books, order numbers, transaction status, and download-related information.
  • Payment Information: Payment details processed through third-party payment gateways.
  • Technical Information: IP address, browser type, device information, cookies, and website usage data.

2. How We Use Your Information

Katariya Capital Pvt. Ltd., through its EKitab Store brand, may use your information to:
  • Process and manage customer orders.
  • Deliver purchased digital books and PDF download links.
  • Send order confirmations, payment updates, and purchase-related communications.
  • Respond to customer inquiries and provide support.
  • Improve the EKitab Store website, products, and user experience.
  • Detect and prevent fraudulent transactions and unauthorized access.
  • Maintain business and transaction records.
  • Comply with applicable laws and regulatory requirements.

3. Online Payments

Payments made through EKitab Store may be processed by third-party payment gateways. EKitab Store and Katariya Capital Pvt. Ltd. do not intentionally store complete credit or debit card details on the website. Payment information is handled in accordance with the applicable payment provider’s security and privacy practices.

4. Digital Products and PDF Downloads

EKitab Store offers digital books and other digital products in PDF format. Information relating to your purchase may be used to provide access to purchased files, manage downloads, and maintain order records. Customers are responsible for keeping their account credentials and download links secure. Purchased digital files must not be shared, redistributed, resold, or reproduced without the necessary authorization.

5. Cookies and Tracking Technologies

The EKitab Store website may use cookies and similar technologies to maintain shopping cart sessions, remember preferences, improve website functionality, and understand visitor activity. You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some website features.

6. Sharing of Information

Katariya Capital Pvt. Ltd. does not sell your personal information to third parties. We may share necessary information with trusted third parties, including:
  • Payment gateway providers for processing transactions.
  • Website hosting and technical service providers.
  • Email and customer support service providers.
  • Government authorities or regulatory bodies when required by applicable law.
Such information is shared only as reasonably necessary for the relevant purpose or legal obligation.

7. Data Security

Katariya Capital Pvt. Ltd. takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information and transaction records for as long as reasonably necessary to fulfil orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal and regulatory requirements.

9. Third-Party Links and Services

The EKitab Store website may contain links to third-party websites or services. Katariya Capital Pvt. Ltd. is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policies of third-party websites before providing them with your personal information.

10. Your Privacy Rights

Subject to applicable laws, you may request access to, correction of, or deletion of your personal information. Certain information, including transaction and accounting records, may need to be retained to fulfil legal, regulatory, or legitimate business requirements.

11. Children’s Privacy

The EKitab Store website is not intended to knowingly collect personal information from children without appropriate authorization where required by applicable law. If you believe that a child has provided personal information inappropriately, please contact us so that we can review the matter and take appropriate action.

12. Changes to This Privacy Policy

Katariya Capital Pvt. Ltd. may update this Privacy Policy from time to time to reflect changes in our services, website functionality, business practices, or applicable laws. Any updates will be published on this page. We encourage users to review this page periodically.